Pre-launch · not yet applicable
Returns and right of withdrawal
Last updated: 10 September 2026
No order is possible today. This page describes the intended policy for the first controlled sale. Deadlines, return addresses and legal exceptions will be confirmed in the final terms of sale.
This page is a translation of the original French text. If a passage is unclear, write to us at contact@ohmiaou.com.
1. Intent for the paid pilot
When a real sale is open, Oh Miaou plans to state clearly:
- the withdrawal period that applies to distance sales (where it applies);
- the procedure for requesting a return;
- who bears the return shipping costs depending on the reason;
- the refund period after receipt and inspection.
2. What you can do today
No product return is possible without an order. You can ask a question at contact@ohmiaou.com or read the terms of sale.